Frequently Asked Questions About Towing and Roadside Services
Your Questions, Answered
At Titan Towing, we believe in keeping things simple and transparent. Whether you're new to using towing services or have specific questions about roadside assistance, this page covers the answers you need to feel confident when calling us.
General Towing Questions
What areas do you serve?
We’re based in Waxahachie and proudly serve the entire Ellis County area, including surrounding towns and highways.
What types of vehicles do you tow?
We tow most standard vehicles, including sedans, SUVs, pickup trucks, and small commercial vehicles. We also handle equipment transport and offer flatbed towing for specialty vehicles.
Are you available 24/7?
Yes. Our towing and roadside assistance services are available 24 hours a day, 7 days a week—including weekends and holidays.
How quickly can you respond to a call?
Most calls within Ellis County are responded to in 30 minutes or less, depending on location and traffic.
Roadside Assistance Questions
Can you unlock my car if I’m locked out?
Absolutely. We provide damage-free car lockout service to safely get you back into your vehicle.
Do you offer jump starts for dead batteries?
Yes. Our roadside technicians are equipped to jump start dead batteries quickly, regardless of the make or model of your vehicle.
Will you change a flat tire on the roadside?
Yes. We can install your spare tire so you can continue your drive safely. If needed, we can also tow your vehicle to a tire shop.
Do I need a membership to use your services?
No memberships required. We offer straightforward pricing and immediate service without subscription plans or fees.
Payment and Policy Questions
What payment methods do you accept?
We accept cash, major credit cards, and some contactless payment options.
Will I get a receipt for my tow or roadside service?
Yes, we provide digital or paper receipts upon completion of service.
Is Titan Towing insured?
Yes, we are fully licensed and insured for all towing and roadside services.
Still Have Questions?
Contact Us Anytime
If you have a question that isn’t answered here, don’t hesitate to reach out. Our team is happy to provide information, estimates, or dispatch service at any time.
Phone: 469-228-1947
Email: titantowingtx@yahoo.com
Service Area: Waxahachie and all of Ellis County
Hours: 24/7 Emergency Service
